Table 2 Survey responses given by animal owners
From: Causes of stress and conflict in the veterinary professional workplace – a perspective from Poland
n (answers received) | Percent | |
|---|---|---|
Q1. What is the main reason for conflicts between the animal owner and the veterinarian? | ||
The veterinarian charge excessively for his/her services | 20 | 10% |
The veterinarian doesn’t want to conduct additional tests | 36 | 18% |
There are no treatment effects | 60 | 30% |
The animals must be treated frequently | 0 | 0% |
Feed producers attribute feed defects to mistakes in veterinary procedures and undermine the veterinarian’s authority | 48 | 24% |
Animal suppliers attribute animal defects (e.g. cribbing in horses) to mistakes in veterinary procedures and undermine the veterinarian’s authority | 0 | 0% |
Veterinarians do not want to work during the weekends | 0 | 0% |
Veterinarians talk about clients with others | 0 | 0% |
Veterinarians show their superiority | 32 | 16% |
Veterinarians criticize animal owners | 0 | 0% |
Veterinarians are incompetent | 0 | 0% |
Veterinarians are rude and arrogant | 0 | 0% |
Other | 4 | 2% |
Q2. How do you assess the work of veterinarian in terms of conflict-causing factors? | ||
Low conflict | 156 | 78% |
Moderate conflict | 44 | 22% |
High conflict | 0 | 0% |
Q3. Which veterinarian do you most often have a conflict with? | ||
Official Veterinarian (employed full-time in Veterinary Inspectorate) | 6 | 3% |
Approved Veterinarian (self-employed, nominated by District Veterinary Officer for official activities, e.g. meat inspection) | 128 | 64% |
Independently practicing veterinarian | 16 | 8% |
A veterinarian employed by feed manufacturer or animal supplier | 50 | 25% |
Q4. How often do you encounter conflicts with veterinarian? | ||
At least once a week | 0 | 0% |
Once every two weeks | 0 | 0% |
Once a month | 0 | 0% |
Once a quarter | 0 | 0% |
Once every 6 months | 48 | 24% |
Once a year | 44 | 22% |
Less than once a year | 104 | 52% |
I have not had such a conflict so far | 4 | 2% |
Q5.a What animal groups do conflicts most often involve? | ||
Exotic animals | 0 | 0% |
Wild animals | 0 | 0% |
Companion animals | 20 | 9.5% |
Ruminants | 14 | 6.7% |
Horses | 0 | 0% |
Swine | 60 | 28.6% |
Fur animals | 0 | 0% |
Poultry | 116 | 55.2% |