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Table 2 Survey responses given by animal owners

From: Causes of stress and conflict in the veterinary professional workplace – a perspective from Poland

  n
(answers received)
Percent
Q1. What is the main reason for conflicts between the animal owner and the veterinarian?
 The veterinarian charge excessively for his/her services 20 10%
 The veterinarian doesn’t want to conduct additional tests 36 18%
 There are no treatment effects 60 30%
 The animals must be treated frequently 0 0%
 Feed producers attribute feed defects to mistakes in veterinary procedures and undermine the veterinarian’s authority 48 24%
 Animal suppliers attribute animal defects (e.g. cribbing in horses) to mistakes in veterinary procedures and undermine the veterinarian’s authority 0 0%
 Veterinarians do not want to work during the weekends 0 0%
 Veterinarians talk about clients with others 0 0%
 Veterinarians show their superiority 32 16%
 Veterinarians criticize animal owners 0 0%
 Veterinarians are incompetent 0 0%
 Veterinarians are rude and arrogant 0 0%
 Other 4 2%
Q2. How do you assess the work of veterinarian in terms of conflict-causing factors?
 Low conflict 156 78%
 Moderate conflict 44 22%
 High conflict 0 0%
Q3. Which veterinarian do you most often have a conflict with?
 Official Veterinarian (employed full-time in Veterinary Inspectorate) 6 3%
 Approved Veterinarian (self-employed, nominated by District Veterinary Officer for official activities, e.g. meat inspection) 128 64%
 Independently practicing veterinarian 16 8%
 A veterinarian employed by feed manufacturer or animal supplier 50 25%
Q4. How often do you encounter conflicts with veterinarian?
 At least once a week 0 0%
 Once every two weeks 0 0%
 Once a month 0 0%
 Once a quarter 0 0%
 Once every 6 months 48 24%
 Once a year 44 22%
 Less than once a year 104 52%
 I have not had such a conflict so far 4 2%
Q5.a What animal groups do conflicts most often involve?
 Exotic animals 0 0%
 Wild animals 0 0%
 Companion animals 20 9.5%
 Ruminants 14 6.7%
 Horses 0 0%
 Swine 60 28.6%
 Fur animals 0 0%
 Poultry 116 55.2%
  1. a Asterisks indicate questions to which more than one answer was possible